Terms & Conditions

Onyx services are available to clients aged 16 and over. By using our services you agree to these terms.

Bookings are confirmed upon receipt. Late cancellations may incur a fee equivalent to 25% of the booked service.

All products are dispatched within 2–5 business days within Australia. International shipping varies.

Returns are accepted within 14 days of receipt for unopened items. Hygiene products are non-refundable once opened.

Onyx Credits are non-transferable, non-refundable and may be revoked in case of misuse.

Our liability is limited to the value of the service or product purchased. Allergies must be disclosed before any treatment.